Human + AI Collaboration: The New Standard in Outsourcing
For decades, the narrative around Artificial Intelligence often swung between utopian visions and dystopian fears—either AI would solve all our problems, or it would render human labor obsolete. In the world of
SLM vs LLM: Which Language AI Model Fits Your Business Needs?
When your business considers adopting AI to understand or generate natural language (for chatbots, summarization, content generation, etc.), one of the first choices is between Small Language Models (SLMs) and
Powering the Future of BPO with HAI Offerings
The world has been witnessing the evolution from AI, AI-agent to HAI. Given the rapid strides in the evolution of Artificial Intelligence and the all-encompassing reach of this technology across
Familiarize Yourself with Machine Learning Terminology: A Comprehensive Guide
How we solve issues, automate operations, and draw conclusions from data is being totally altered by machine learning (ML). But there is a lot of technical jargon in the industry