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Empowering Businesses
with Smart, Secure & Scalable
Outsourcing
ProcessVenue powers smart, secure and scalable outsourcing across six core services: Back office, customer support, data ops for AI (data annotation & document AI), finance & accounting, virtual assistants & research, and digital marketing.
With HAI (Human-Augmented Intelligence), automation does the heavy lifting and people keep it honest—so you reduce costs without risk, get clear SLAs & governance, seasonal ramp in days, and enterprise-grade security (ISO 27001, SOC 2; HIPAA/GDPR-ready). Data leaders get auditable quality (IAA, 2-pass), tool-agnostic, ML-ready outputs, and a 30–45 day path to production—all with 24/7 support.
15+ years delivering secure, scalable operations across North America, Europe, the Middle East and Asia.
Trusted By Top Enterprises
What Drives Us
Our Mission
To deliver secure, reliable, and scalable operations through a unique blend of advanced automation and expert human oversight—ensuring clear SLAs, rapid ramp-up, and ML-ready data that drives faster paths to production.
Our Vision
To be the global standard for intelligent operations, where human insight and automation work in harmony to accelerate innovation, reduce risk, and enable every business to scale with confidence.
Our Core Values
Integrity
We uphold transparency and ethical business practices.
Innovation
We embrace AI and technology to drive efficiency.
Customer-Centric Approach
Your success is our priority.
Excellence
Commitment to quality, accuracy, and timely delivery.
Industry Compliance & Security
Global Reach & Proven Excellence
With a strong global footprint, ProcessVenue delivers trusted offshore outsourcing solutions to businesses across North America, Europe, the Middle East, and Asia. Our expertise in business process outsourcing services ensures seamless execution, scalability, and efficiency for companies worldwide.
Countries Served
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24/7
Global Support
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Human Expertise
Process-Driven Approach
Ankit Goyanka
Founder & CEO
Ankit Goyanka is the founder & CEO of ProcessVenue. A serial entrepreneur, he built and exited Goyanka Technologies to a Silicon Valley leader in identity verification (Jumio), an experience that shaped his B.O.A.T. playbook—Build, Operate, Achieve, Transfer—for standing up secure, high-scale operations. At ProcessVenue he pioneered the Human-Augmented Intelligence (HAI) operating model, where automation does the heavy lifting and expert teams keep quality honest—delivering faster cycles, audited outcomes, and enterprise-grade governance across global programmes.
Anil Poonia
VP (Business Process Excellence)
With more than 16 years dedicated to the Product and Services industry, Anil Poonia brings a wealth of experience as a Six Sigma and SAFe Agile certified professional. He’s passionate about shaping smarter AI solutions through meaningful work in data curation, training, and quality validation for machine learning. Anil’s commitment to process improvement ensures that Human-Augmented AI projects benefit from Lean, Six Sigma, and Kaizen principles - helping teams get better results every day.
Poorva Goyanka
Director
Poorva Goyanka is a Director at ProcessVenue, bringing more than 15 years of experience in software development and technology leadership. Her expertise spans AI-driven business and workplace automation, enterprise application development, and process optimization. Known for her strategic approach and hands-on technical proficiency, she has led the design and delivery of secure, scalable IT solutions that support digital transformation and operational excellence. Poorva is committed to leveraging emerging technologies to help organizations enhance efficiency, strengthen performance, and drive sustainable growth.
Mike O’Callaghan
Board & Strategic Advisor
Mike has partnered with Ankit Goyanka in business since 2018 and they sat together on the board of an Indian private limited company based in Jaipur, Rajasthan. Mike was delighted to continue the partnership and join the advisory board for ProcessVenue in March 2025.
Mike is an executive leader and board member/advisor, with over 30 years’ experience in all aspects of scaled business operations, customer experience/services (CX), across sectors, but particularly AI/ML SaaS, FinTech, Online Travel, e- Commerce & Logistics, Telco/Broadband, Retail Banking, and Outsourcing. He's a strategic thinker & influencer, with the personal drive to deliver value to all stakeholder groups.
Jaan Nellis
Jaan is an established AI/ML Data Science practitioner. He saw the potential of AI during his undergraduate studies in Electronic Engineering at Brunel University UK and remained to attain a PhD in using AI for character recognition in 1992. Since then, he has worked continuously in the AI/ML sector, most often with consultancy teams working on project delivery and team management. He has worked with several high-profile international companies across many business sectors and units. Jaan strives to use the latest AI methods in project delivery by staying abreast of the most current innovations and always looking for new ways to use AI for both business and social benefit. During his career he has worked mainly in start-up enterprises, the first of which was sold to DoubleClick (latterly Google) and the second to CACI. For the past fourteen years he has been a director of Redsella Limited, an AI/ML consultancy based in the UK. In 2018 he started working with Ankit and the Processvenue team on multiple applications of AI methods to optimise business problems.
Human-Augmented Intelligence (HAI), Our Operating System
Our system pairs automation with skilled people. The AI drafts the work; humans check the tricky bits; the feedback loops back in so next week is better than last.
How it runs:
Plan & route
Incoming work is triaged and sent to the right playbook or person.
Propose
Copilots and Document AI pre-draft outputs (notes, fields, summaries).
Verify
Expert agents review, fix edge cases and apply judgement.
Reinforce
We feed every correction back into the loop to improve speed and quality.
Why it works better than AI-only or human-only
Consistent, not lucky
Human verification stops silent failures.
Faster with guardrails
Pre-drafted work cuts handle time without letting quality drift.
Easy to trust
Every hand-off is visible, so governance and audits are straightforward.
No lock-in
It runs on your tools and data; we meet you in your stack.
Join Our Team
Join a team where quality, growth and ownership matter. We offer structured training, HAI tools, clear progression paths and global opportunities.
Our Customers Love Us For
The Fine Work We Do
“This company is one of the most professional and efficient that I have worked with to date. Not only was the quality of work up to par, but they were also pleasant, responsible, efficient, and productive. I will continue to hire this company as I continue with many projects.”
CAHbitNET
“Super nice to work with ProcessVenue - super quick to respond, very accurate work and overall super professional! Wouldn't hesitate to hire again.”
Co-founder Zenloop
“ProcessVenue and their team were great. They helped us clean up our CRM and sync it to our marketing platform. I highly recommend them.”
Creative Marketing Director Horsebill.com
“The most important part of running my business was to partner with a reputable company and I can assure you Processvenue was the perfect fit for us and will continue to be. The turn around time is amazing, the team is wonderful, and I am so grateful from our relation with ProcessVenue. I look forward to our continued relationship and Thank You for all you do.”
CruisesStudio, Owner
“It is my pleasure to write this testimonial for the ProcessVenue group. From the executive team to management, and staff, you are sure to find the most hard-working and kind bunch of people available for your sourcing needs. We have had a relationship spanning more than a decade with no end in sight and it is only due to their dedication to serving with efficiency and dignity. Thank you. ”
Cruises-N-More, VP -Tech/Service/Training
“ProcessVenue has done a fantastic job managing our 24/7/365 backoffice support for our company. They are efficient, reliable, and provide fantastic customer service to our team. I highly recommend them to anyone looking for outsourced back office support. ”
President & Co-Founder, Payment Startup in USA
“Prompt, punctual, diligent, responsible and professional. I have no complaints whatsoever about the quality of work and the timeliness of completion of the projects. I will hire them in the future, and I highly recommend them to anybody that needs a freelance. Their team is excellent in their communication skills.”
CEO Dsouza & Walton Law Group, P.A.
“As a global acting company, it is very important for us that we can rely on our partners 24/7. We are more than happy that we found such a partner.”
Founding Member/Chief Communications Officer Jumio Inc.
“Accepted the marketing task, and provided the service as listed in their contract. They delivered on time and with quality. We highly recommend ProcessVenue and will do business with them again.”
Owner/ ProActive Virtual Bankruptcy Services, LLC
“Without little fuss, they delivered my work with frankly unreasonable deadlines. Highly recommend.”
Director at The Flying Pig Festival Company Ltd
“They are honest, responsible, dependable, and hardworking. I highly recommend their services.”
Owner, Spruill company
“This company has excellent telecommunication agents. Highly recommend.”
Owner at Disabled Employment Ltd
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